Privacy Policy – Best Sardinia Trips

• Sergio Nanni — Best Sardinia Trips
• VAT No. IT 01504200914
• Loc. S’Isula 13, Orosei (NU) — Sardinia, Italy
• Tel: (+39) 338 305 4973
• Email: info@bestsardiniatrips.com

Data voluntarily provided by the user (contact form, email, WhatsApp):

• first and last name
• email address
• phone number (if provided)
• message content

Navigation data (automatically collected during site visits):

• IP address
• browser type and operating system
• pages visited and visit duration
• date and time of visit

This technical data is used to ensure the correct functioning of the site and to analyse traffic in order to improve the services offered.

Personal data is processed for the following purposes:

• responding to user requests (information, quotes, bookings)
• providing information about hikes, trekking and tours in Sardinia
• managing bookings and agreed activities
• analysing site traffic via statistical tools (Google Analytics)
• publishing targeted advertising via Meta Pixel (only with prior consent)
• ensuring the security and correct functioning of the site

The processing of personal data is based on:

• User consent — for the voluntary submission of data via forms, email or WhatsApp, and for the activation of
  analytical and marketing cookies.
• Pre-contractual measures — at the request of a user wishing to book a tour or excursion.
• Legitimate interest of the controller — for the security and technical management of the site.

Personal data is retained for the time strictly necessary for the purposes for which it was collected:

• Requests via form, email or WhatsApp: up to 24 months
• Technical navigation data: according to the settings of the analytical tools used
• Data processed on a contractual basis: until completion of the contract
• Data processed on the basis of consent: until consent is withdrawn

The controller may be required to retain data for a longer period in compliance with legal obligations or by order of a competent authority.

Data may be processed by parties providing technical services necessary for the operation of the site (hosting provider, statistical analysis services). These parties act as data processors. Data is not sold or transferred to third parties for commercial purposes, except where necessary to comply with legal obligations or by order of competent authorities.

Some services used by the site (Meta Pixel, Google Analytics, WhatsApp) involve transfers of data to non-EU countries, in particular the USA. Such transfers are carried out in compliance with the guarantees provided by the GDPR, including the EU-US Data Privacy Framework (adopted by the European Commission in July 2023), adequacy decisions and standard contractual clauses.

Under Articles 15–22 of the GDPR, users have the right to:

• Access their personal data and receive a copy
• Rectify inaccurate or incomplete data
• Erase their data (right to be forgotten)
• Restrict processing under certain conditions
• Object to processing based on legitimate interest
• Data portability — receive data in a structured, machine-readable format
• Withdraw consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal

Requests may be sent to: info@bestsardiniatrips.com. Users also have the right to lodge a complaint with the competent supervisory authority. In Italy: Garante per la Protezione dei Dati Personali — www.garanteprivacy.it

Last update